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  • Hits & Flops: May 2013

    Hits and Flops

    Two great creations, but one hits the bull’s-eye and the other gets ignored. What gives? Irene Sax listens as chefs try to figure it out.

  • Hits & Flops: November 2012

    Hits and Flops

    When all’s said and done, there’s no accounting for taste, as five chefs learn from their successes and failures. Carolyn Jung lets them vent a...

  • Hits & Flops May 2012

    Hits and Flops

    The customers are never wrong when they love your stuff. But when they don’t…well that’s a different story. Irene Sax samples chefs’ perspe...

  • Hits & Flops November 2011

    Hits and Flops

    It's either "they got great taste" or "these guys don't know nuthin." You see, chefs never understand why one thing turns diners on and why another...

  • Hits & Flops May 2011

    Hits and Flops

    Love and rejection, rejection and love—the couplet all chefs have to deal with when diners read their menus. Seven chefs descrive their "wows" an...

  • Hits & Flops November 2010

    Hits and Flops

    Some dishes are in constant demand, while others have no takers. Six chefs puzzle over their customers' whims.

  • Hits & Flops May 2010

    Hits and Flops

    When you're good, you're good. SO how can you be bad when you're really good? Six chefs muse about why good dishes succeed while other worthy (or b...

  • Hits & Flops November 2009

    Hits and Flops

    There's no accounting for taste. Four chefs ponder the mysteries of customers going wild for some dishes while roundly rejecting others.

  • Hits & Flops May 2009

    Hits and Flops

    Ah, fickle diners: they love your food when it's great; they dislike your food when it's great. What gives? Six chefs tell Judiaann Woo their highs...

  • Hits & Flops May 2008

    Hits and Flops

    Eight ethnically rooted chefs fearlessly bring a corner of the world to adventurous diners. Sometimes the thrill of the new hits home, and sometime...

  • Hits & Flops November 2007

    Hits and Flops

    The yin and yang of creativity as counted by seven chefs' POS systems. Irene Sax chronicles how they view the mood swings of fickle clientele.


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